Each subscription plan enforces limits on accounts, events, and copy rooms. The Billing page shows your current usage against these limits.
Usage Overview
Three usage metrics are displayed on the Billing Overview tab:
Each metric includes a progress bar indicating how much of your quota has been consumed.
What Counts as an Event
An event is counted every time a signal is processed. Events have different costs depending on the action type:
These costs are tracked per-action. Each successful signal execution increments the monthly event counter by the appropriate cost.
Events Reset Monthly
The event counter resets at the start of each calendar month. If you are at 9,998 events and a new trade opens (cost 5), the signal will not be processed until the next cycle.
14-Day Event History
A bar chart on the Billing Overview tab displays your event usage over the last 14 days. Each bar represents one day’s activity. Use this to:
- Spot days with unusually high activity
- Forecast whether you will exceed your monthly limit
- Identify automation issues (sudden spikes may indicate misconfigured webhooks)
Account Limits
The account limit is the total number of connected trading accounts across all platforms. The count includes both live and demo accounts.
Copy Room Limits
Copy trading supports two volume modes: Proportional (lot sizes scale based on the ratio between sender and receiver balances) and Fixed (receivers use a fixed lot size you specify).
Webhook Limits
Webhooks are unlimited on all plans. There is no limit on the number of webhooks you can create.
What Happens When You Hit a Limit
When you reach a limit:
Events that arrive while at the event limit are dropped - they are not queued for later processing.
Monitoring Usage
Best practices for staying within your limits:
- Check the Billing page weekly to track your event consumption rate
- Watch the 14-day chart for trends - if usage is accelerating, you may need to upgrade before hitting the cap
- Account for event costs: opening trades costs 5 events, not 1
- Set a personal threshold (e.g. 80% of your event limit) and upgrade proactively
- Remember that partial closes cost 3 events and modifies cost 1 event
Enterprise Usage
Enterprise plans have unlimited accounts and events. Contact us if you need to adjust your arrangement.
